ZF hilft.

Data Protection Notice

Data Processing Information for the "ZF hilft." Websites

This Data Processing Information explains how personal data about you is collected, processed and used by ZF hilft e.V. (hereinafter “ZF hilft.”, “we,” or “us”) as data controller when you use the “ZF hilft.” Websites available under zf-hilft.de.

At “ZF hilft.”, we take our responsibility to protect your personal data serious. As used in this Data Processing Information, “personal data” means any information – either alone or in combination with other information we can access – that relates to you as an identified or identifiable individual. We respect your right to privacy and will only process your personal data in accordance with applicable data protection laws. This Data Processing Information applies to infor-mation we collect when you use the „ZF-hilft.“ Websites and its functionalities.

1. Information on data collection and use

We collect certain information every time you visit our „ZF-hilft.“ Websites. This information is used for the purposes which we list below. The specific types of personal data we collect depend upon your activities on the „ZF-hilft.“ Websites, as also further explained below.

Information that is automatically collected

When you use the „ZF-hilft.“ Websites without registration, you are not required to actively provide certain personal data; however, we automatically collect and process the following information:

technical session and connection information including IP address of your device; browser type; information about your device, hardware and software; preferences; web pages you visited just before the „ZF-hilft.“ Websites; pages you viewed on the „ZF-hilft.“ Websites and dates and times of your visit.

We process and use the data specified above for the purposes of (1) providing the „ZF-hilft.“ Websites and its functionalities; (2) improving the „ZF-hilft.“ Website’s features and functionalities; and (3) preventing and detecting misuse and malfunction of the „ZF-hilft.“ Websites including troubleshooting.

Collection of this type of information occurs inter alia by means of cookies. For more detailed information on the types of cookies and their specific purposes, please see Sec. 2 below.

The processing and use of the data is based on statutory provisions which justify those operations on the grounds that (1) the processing is necessary for the performance of the contract about the use of the „ZF-hilft.“ Websites; or (2) „ZF-hilft.“ has a legitimate interest in ensuring the functionality and error-free operation of the „ZF-hilft.“ Websites and that it is tailored to the user’s needs.

2. Cookies

We use cookies, a standard Internet technology that allows us to store and retrieve login and other usage information for every user of the „ZF hilft.“ Websites. “Cookies” are small text files that are stored by your web browser on your computer's hard drive. They allow „ZF hilft.“ to store such things as user preferences. The „ZF hilft.“ Websites uses both session cookies and persistent cookies. Session cookies are temporary cookies that expire (and are automatically erased) when you close your browser. Persistent cookies stay in your browser until they expire, or until you delete them.

Cookies allow us to recognize your device (e.g. your laptop or mobile device) so that your experience of our „ZF hilft.“ Websites can be tailored to your device. Cookies do not typically identify you as an individual, just the device you are using. We use cookies to save information such as passwords and preferences so you don’t have to re-enter it each time you visit our „ZF hilft.“ Websites, to deliver content tailored to your interests and to optimize the performance of the „ZF hilft.“ Websites. The information connected with the cookie can also be visitors' preferences and record session information, such as pages visited, interactions with the „ZF hilft.“ Websites’ features, time spent on our „ZF hilft.“ Websites and language preference.

Most internet browsers allow you to block cookies from your browser. If you do not agree to the use of these cookies please disable them by following the instructions for your browser set out here: http://www.allaboutcookies.org/ or use the automated disabling tool where available. However, some of the services in relation to the „ZF hilft.“ Websites will not function well if cookies are disabled.

Below, we have provided a list of the categories of cookies used on our „ZF hilft.“ Websites, and a description of what these cookies do. Some of these cookies are essential to the operation of the „ZF hilft.“ Websites. Others are not essential, but help us to improve our „ZF hilft.“ Websites by collecting anonymous user information, or try and improve your experience of our „ZF hilft.“ Websites by remembering your choices.

We use the following types of cookies:

Strictly necessary cookies: – which enable services and applications you have specifically asked for.

We use certain cookies which are essential to the operation of our „ZF hilft.“ Websites. For example, these types of cookies enable you to log into secure areas of our „ZF hilft.“ Websites, provide the necessary security your visit to our „ZF hilft.“ Websites requires, and help ensure the content of the pages you request loads quickly. Without these cookies, „ZF hilft.“ Websites services that you have asked for cannot be provided as required.

The use of these cookies implicates processing the following type of data: [anonymous browser session ID, permis-sion groups, user ID]. As far as this data must be considered personal data, the processing is based on statutory provisions which justify this on the ground that the processing is necessary to provide the requested „ZF hilft.“ Websites services.

Functionality cookies: – which remember your choices to improve your experience.

These cookies allow our „ZF hilft.“ Websites to remember choices you make, such as remembering your preferred language, the type of device you are using, the region you are in. The aim of these cookies is to provide you with a more personal experience so that you don't have to reset your preferences each time you visit the „ZF hilft.“ Websites. As described above, you may disable any of these functional cookies; but if you do so, then various functions of our „ZF hilft.“ Websites may be unavailable to you or may not work the way you want them to.

The use of these cookies implicates processing the following type of data: [device ID, preferred language]. As far as this data must be considered personal data, the processing is based on statutory provisions which justify this on the ground that (1) the processing is necessary to provide the requested „ZF hilft.“ Websites services; or (2) ZF has a legitimate interest in ensuring the functionality of the „ZF hilft.“ Websites and that it is tailored to the user’s needs.

Performance/analytics cookies: – which collect pseudonymous information about the web pages you visit.

These cookies collect information about how visitors use our „ZF hilft.“ Websites, for example, which pages our visitors go to most often, and if they get error messages on those pages. These performance cookies don't collect information that identifies you as an individual – all information they collect is aggregated and pseudonymous (inter alia we remove the last two octets of your IP address).

On the „ZF hilft.“ Websites, we use technologies of Piwik PRO GmbH to collect and store data about your use of the „ZF hilft.“ Websites for the purposes of optimization of the „ZF hilft.“ Websites services and marketing. Usage profiles may be created from this data under a pseudonym using cookies.

As far as this data must be considered personal data, the processing is based on statutory provisions which justify this on the ground that (1) ZF has a legitimate interest that the „ZF hilft.“ Websites is tailored to the user’s needs; or (2) the data is used in pseudonymous form for the purpose of marketing and optimization purposes and the user has not objected to this use.

You may object to the collection and processing by Piwik PRO’s tracking technology at any time with effect for the future by clicking this link

Third party cookies: – which collect information for third parties

For the purpose of embedding video clips into our „ZF hilft.“ Websites, we use services provided by Brightcove, Inc [www.brightcove.com]. By default, the Brightcove video player does not use any cookies. However, Brightcove sup-plied plugins and other third-party player plugins may use cookies. The cookies used by third party plugins are con-trolled by the third parties. Please check with Brightcove for a description of the cookies used in their plugins and respective third parties cookies: Information about Brightcove cookies

3. Sharing data outside of ZF hilft e.V.

In order to provide certain Applications and Services we share your data with particular external parties which perform services on our behalf. We may use third party service providers to offer or facilitate services on our behalf, such as a newsletter service provider, IT-provider, web hosting provider as well as any other service provider which act as data processors and therefore process the data on our behalf and under our instructions. These third parties are prohibited from using your personal data for their own commercial, promotional or any other purposes than those explicitly instructed for and they have to follow our express instructions and comply with appropriate security measures to protect your personal data.

We might disclose personal information when required by law to comply with a current judicial proceeding, a court order or legal process served on us, or as otherwise required by any applicable law, rule or regulation.

4. Detecting and prosecute misuse

We retain usage data including IP-addresses for the purpose of detecting and – as the case maybe – prosecuting misuse of the „ZF hilft.“ Websites. Unless required for prosecution purposes, the data will be deleted after 7 days. The retention and use of the data is based on statutory provisions which justify those operations on the grounds that (1) the processing is necessary for the performance of the Agreement including the Terms of Use regarding the „ZF hilft.“ Websites; or (2) „ZF hilft.“ has a legitimate interest in ensuring the functionality and security of the „ZF hilft.“ Websites.

5. Deletion of data

Generally, we delete personal data as soon as it is no longer necessary in relation to the purposes for which the data was initially collected or processed. In case the processing is based on consent and you withdraw your consent we will delete your personal data without undue delay after the withdrawal unless we are legally required to retain the data.

6. Other services, applications and websites

Via the „ZF hilft.“ Websites you may access other services and applications the use of personal data by which is explained in separate date protection information documents. Also, our „ZF hilft.“ Websites contains links to other websites. ZF is not responsible for the use and protection of personal data on these other sites. We encourage you to be aware when you leave our „ZF hilft.“ Websites and to read the data protection information of the other websites.

7. Your rights

You are generally entitled to request from "ZF hilft."access to and rectification or erasure of personal data that we store about you or – as the case maybe - restriction of processing as far as it concerns you or to object to processing as well as the assert your right to data portability; all as granted by applicable data protection laws. You also have the right to lodge a complaint with a supervisory authority.

8. Contact

In case of any request concerning our use, integrity and/or accuracy of your personal data or in case you want to assert any of your rights mentioned under Sec. 7, you may contact us by email at qngrafpuhgm@ms.pbz or ZF Privacy Webform.

The contact details of our data protection officer are as follows:

ZF Friedrichshafen AG
Josef Hermes
Löwentaler Straße 20
88046 Friedrichshafen


9. Changes to this data protection information

As our collection and processing of your data may change over time, we might also modify this Data Protection Information in order for it to always correctly reflect our data processing practices. We encourage you to review it from time to time.

Last modified: April, 2019